Magknits is Gone: Tempers, Tongues & Sweaters
Magknits is officially dead. All the patterns have been taken down, and the only thing that is left is a farewell letter.
I’m trying hard to provide an objective view of what has happened here, because I am knitting a pattern from Magknits, so all my links to Magknits are broken, and because I’m not quite sure that I have all the pages to my pattern. I have been informed that the designer for my pattern is going to post it on her blog, thank goodness, and other patterns will likely be uploaded to Ravelry.
I think Ravelry officially provided the push to kill Magknits, and here’s my reasons why. Note: Magknits has been coming to a graceful end for some time now, I am discussing what I think was the catalyst for this. I heart Ravelry!
The Timeline: What Killed Magknits
- Pissed at HipKnits
On Ravelry, someone started a thread asking Anyone Else Have Problems with Hipknits? Apparently, quite a few people had dealt with missing packages, no refunds and other problems with Kerrie’s service, the woman who runs HipKnits and is also involved with Magknits. Kerrie had even deleted a thread in her own Ravelry Hipknits group that was asking about problems. Kerrie has apparently been juggling a heavy workload and a child with health issues this year.
- Where’s the Dough, Joe?
Apparently inspired by this thread, a designer told about her experience with Magknits. She submitted her pattern, heard nothing back from them, and her pattern, Miss Muffet, appeared on the front page of Magknits! The important part is that she received no payment. Kerrie posted on the thread, saying
The normal process for MagKnits is that designers send in an idea (sketch, swatch etc), I reply liking it and we provisionally agree on a month for it to be published. Then when the full submission comes in with the signed copyright bit attached it is filed in the “ready to be published” folder and goes into the queue for tech editing and publication.
Until I get to the PC in the office on Monday with my archived emails on I’m not sure what happened with the Miss Muffet pattern. I know that I have a copy of the full submission packet with the signed declarations though, which is why it was published. I’ll wait to hear from Marjorie to determine how I ended up with that without her being aware that we were going to publish it.
BTW – its not a nosey questions at all, this is a really strange circumstance. I need to look at our processes to make sure it doesn’t happen again.
I’m giving her the benefit of the doubt here, and assuming that this was probably an oversight. Nonetheless, this thread, on top of the HipKnits thread, continued for quite some time.
- Too Much?
I think that, with the complaints, the anger, the tears, the wagging tongues and tempers must have just pushed Kerrie straight over the edge. OK, I understand that she needs more space and time. That’s fine. But abruptly taking down the site, with little to no warning at all seems like a very impulsive, over the top decision—like the kid who grabs all her toys and says, “I’m never going to play with you AGAIN!”
It certainly isn’t a good business decision. With grace, tact and some swift action, Kerrie could have preserved both her reputation and her business. She might have been able to transfer Magknits to someone else–for heaven’s sake, with the traffic that the site gets, someone must want it! But with this thoughtless, retalitory ‘punishment’ for people who finally had a place to vent, where she could not censor them….well, I think it’s safe to say that this is going to hurt her for a long, long time to come.
Further discussion is continuing on these threads